Catalogue questions answered with care — pieces reserved, visits booked.
Jewellery is bought after a conversation, often several. iChatUp answers metal, weight, stone and price questions from your catalogue, sends product photos, reserves a piece against a verified deposit, books a private viewing with a named consultant, and passes bespoke or negotiation requests to your team — in the tone your store is known for.
- Official WhatsApp Cloud API or Quick Connect
- Keep your number & your phone app
- Free for 7 days · no card
- 31,000+WhatsApp messages handled
- 21businesses on iChatUp
- 520+leads captured automatically
- 1,600+customers answered
- Official WhatsApp Cloud API
- Every reply fact‑checked against your facts
- Your data never trains AI models
- Free 7 days · no card · cancel anytime
Figures counted from our production database, refreshed every 15 minutes and rounded down. How we count · Security & trust
- Price and availability questions answered too late, in a hurry
- Reservations promised on chat without a deposit
- Bespoke enquiries lost in a crowded inbox
iChatUp answers the moment the message arrives — from your own business memory — and takes the next step: books, captures, collects, escalates.
Built for jewellers & luxury retail — not a generic chatbot.
Catalogue as memory
Collections, metals, weights, stones, prices and photos — from your sheet or catalogue. Daily rate changes are one cell away.
Reserve with a verified deposit
A piece is held for the window you set while the customer pays a deposit by link or QR; the payment is verified before the hold becomes a reservation.
Private viewings booked
Consultants are resources with hours; viewings are confirmed and reminded automatically.
Bespoke and negotiation to people
Custom designs, repairs and price discussions are escalated to a named person with the conversation attached.
What changes
- Every enquiry answered in your store’s voice
- Reservations backed by deposits
- Consultants meet prepared customers
- Repeat customers hear about new collections, with consent
Live in one coffee break.
Create your workspace (60 s), connect WhatsApp (QR or Meta’s official signup), then teach it your business:
- Connect your catalogue sheet or paste collections and prices
- Set reservation and deposit rules
- Connect the store WhatsApp number
Asked by jewellers & luxury retail like you.
Can it send product photos?
Yes — photos, catalogue PDFs and price lists you upload are sent when relevant to the question.
How does it handle daily gold rate changes?
Keep the rate in your Google Sheet or memory; update it and the next answer uses it. Prices that depend on weight are explained the way you write the rule.
Is this safe for high‑value conversations?
Only your team sees the chats; the AI escalates negotiations and bespoke work to people, and every reply is checked against your facts before it is sent.
What does it cost?
Every plan starts free for 7 days with no card. Then Starter at RM 85/month, Automator at RM 219/month with Google Sheets sync and a team inbox, or Marketer at RM 449/month with bulk campaigns on the official WhatsApp API — see pricing.
Put an AI employee on your WhatsApp.
Two minutes to connect. Seven days free. No card.