Unanswered WhatsApp messages are customers walking to the next shop.Unanswered messages are lost customers.
Put an AI employee on your business WhatsApp.
It replies in seconds — in Bahasa Malaysia, English or Chinese — answers from your own business memory, books appointments, captures leads, collects payments and hands over to you when a human is needed. 24/7, on the number your customers already message.
- Official WhatsApp Cloud API
- Keep your number & your phone app
- Free for 7 days · no card
- RM prices · Malaysian support
One message at 11:42 PM. One booking by 11:45.
A real conversation the way it happens in Malaysia — the guest writes in Malay, switches to English, and the AI keeps up. Here is what happened behind the scenes.
New booking CH‑1042 · RM 150 deposit verified · lead saved · Google Sheet updated
- Answered in the customer’s languageThe guest wrote in Malay, switched to English, and got both — with your rooms, rates and breakfast rules from what you taught it.
- Checked availability, placed a 30‑min holdA real booking engine with holds, deposits and no double bookings.
- Sent your DuitNow QR & verified the receiptYour own payment details go out; the confirmation is verified before the booking is confirmed.
- Confirmed and told youBooking, lead and payment land in your dashboard (and Google Sheet). You were asleep.
A real person from the Malaysian team replies — then imagine the AI on your number.
Live in one teh tarik break.
No new SIM. No app to delete. No forms to wait on.
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1
Create your workspace
Email or Google sign‑in, your mobile number. About 60 seconds, no card.
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2
Connect WhatsApp
Scan a QR from the phone you already use (Quick Connect), or use Meta’s official Embedded Signup for the Cloud API. Keep your number and your phone app.
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3
Teach it your business
Paste your menu, price list, website link or a Google Sheet — in BM or English. It builds its business memory and starts answering.
Same employee. Different playbook.
Kedai makan to klinik, tuition centre to homestay — it speaks your customers’ language, the questions they ask, the actions that matter, the tone you use.
Tables booked and menus answered while the kitchen is slammed.
- Reservations with party size & time, buka puasa sets, catering enquiries
- Menu, halal status, hours, parking, delivery area — answered consistently
- Special requests captured for the floor team
Appointments booked, reminders sent, no‑shows reduced.
- Slot booking against real availability
- Prices, preparation & policy answers
- Escalates anything medical or sensitive to your staff
Intake season without the phone ringing all day.
- Fees, timetables, subjects — answered the same way every time
- Parents captured as leads with their questions
- Trial‑class bookings on your calendar
Weekend enquiries answered and booked — at 11 PM, in school holidays.
- Rates, house rules, check‑in from your memory
- Holds and deposits via your DuitNow QR — no double bookings
- Every booking in your dashboard & Google Sheet
Slots filled between clients, without touching the phone.
- Service menu & prices from your list
- Bookings per stylist or chair, reminders sent
- Regulars remembered — preferences, last visit
Not a chatbot. Not a broadcast tool. An employee.
Chatbots answer. Dashboards report. iChatUp does the work in between — and tells you about it.
It knows your business
Feed it your menu, PDFs, price list, FAQs or a Google Sheet — in BM or English. It builds a business memory, answers from it, and tells you when it hit a gap.
It speaks your customers’ languages
Malay, English, Mandarin, Tamil — it replies in whatever the customer writes, and keeps your facts and your tone.
It takes action
Books against real availability with holds and deposits, sends your DuitNow QR or payment link, verifies the confirmation, writes to Google Sheets, moves leads through stages.
You stay in control
An owner’s console: every chat, lead, booking and payment, a business‑health score, one‑tap human takeover, and what the AI said and why.
Already using Meta’s free Business AI or a broadcast tool? iChatUp works alongside them. Meta’s assistant answers questions and captures leads; iChatUp runs the operation around the chat — bookings with holds and deposits, DuitNow payment collection with verification, Google Sheets sync, lead stages, human takeover and an owner’s console — and it also runs on regular WhatsApp numbers via Quick Connect.
Honest numbers, live from the platform.
iChatUp Malaysia is new. The platform behind it is not — these figures come straight from its production database, worldwide.
Counted from the production database across every country iChatUp runs in, refreshed every 15 minutes. Rounded down, never up.
Become a founding business in Malaysia
The first Malaysian customers get a direct WhatsApp line to the people running iChatUp here, help in BM or English, and a real say in what gets built for Malaysian businesses next.
Start freeBuilt on the official stack
- Official WhatsApp Cloud API & Meta Embedded Signup
- Billed in RM by Mozac Agency through a Malaysian payment gateway — we never see your card
- Google Sheets sync · OpenAI & Google Gemini models
- Encrypted in transit · delete everything any time
Not affiliated with Meta Platforms, Inc. · Privacy (PDPA) · Data deletion
One saved customer can cover the month. What does a missed message cost?
Assumes 1 in 5 answered enquiries becomes a customer. Starter is RM 85/month — so it pays for itself at —.
Answers everything: unlimited AI replies on your WhatsApp number, business memory, bookings, leads, human takeover.
See what’s includedRuns the shop: Google Sheets two-way sync, team inbox, smart follow-ups, voice notes, weekly digest.
Try free for 7 daysGrows sales: bulk campaigns on the official WhatsApp API with approved templates, campaign analytics, opt-outs handled.
See what’s includedEvery plan starts with a free 7-day trial of the full product — no card, nothing charged automatically. Billed monthly in Malaysian Ringgit by Mozac Agency, cancel anytime. Full pricing & FAQ →
The honest answers.
Does it really speak Bahasa Malaysia?
Yes. It answers in the language the customer writes in — Malay, English, Mandarin, Tamil and dozens more — while keeping your facts and your tone. You can teach it in BM or English; customers can mix languages in one chat.
Who am I buying from, and in what currency?
iChatUp in Malaysia is sold and supported by Mozac Agency, a Malaysian company. Prices are in Ringgit, billed monthly through a Malaysian payment gateway, and support is on WhatsApp during Malaysian hours. The software is the same iChatUp platform used worldwide.
Can it take payments with DuitNow or FPX?
It shares your own DuitNow QR or payment link with the customer, reads the payment confirmation they send back, verifies it and only then confirms the booking or order. Money goes straight to your account — iChatUp never touches it.
Will I lose access to my WhatsApp or my number?
No. You keep your number and keep using WhatsApp on your phone. With Quick Connect you scan a QR like WhatsApp Web; with the official Cloud API (Meta Embedded Signup) your number moves onto Meta’s business platform and your phone app keeps working alongside the AI.
Is there any risk of my number getting banned?
The AI only replies to people who message you first — it never spams or broadcasts from your personal number, which is what gets numbers flagged. Bulk marketing runs only on the official Cloud API with Meta‑approved templates (Marketer plan).
Where is my data kept?
Conversations are stored for your workspace only, encrypted in transit, never used to train anyone’s models, and you can delete everything at any time. Data is processed on iChatUp’s cloud servers outside Malaysia — the privacy policy explains the cross‑border transfer under the PDPA.
What happens after the 7‑day free trial?
Nothing is charged automatically — there is no card on file. You confirm Starter (RM 85/month), Automator (RM 219/month) or Marketer (RM 449/month) from your dashboard to keep the AI running. If you don’t, it simply pauses; your data stays for you to export.
Can a human take over a conversation?
Yes — one tap in the dashboard pauses the AI for that chat; you reply yourself and hand it back whenever you like. The AI also escalates on its own when it detects a complaint or anything sensitive.
Your AI employee is ready to start.
Two minutes to connect. Seven days free. No card. Your customers never wait again — in any language they write.
Questions first? Message the Malaysian team on WhatsApp — in BM or English.